Privacy Policy

Introduction

OptoMotion Sdn. Bhd. (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, company name, job title, and other contact details. This information is collected when you fill out forms on our website, subscribe to our newsletter, or contact us for support.

Usage Data: We collect information about your interactions with our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This data helps us understand how you use our website and improve its performance.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and personalize content. Cookies are small data files that are stored on your device when you visit a website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

To Provide and Improve Our Services: We use your personal information to deliver our services, respond to your inquiries, and process transactions. We also use your information to improve our website, services, and customer support.

To Communicate with You: We may use your contact information to send you updates, newsletters, marketing communications, and promotional offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in our emails.

To Analyze and Improve: We analyze usage data to understand how our website and services are used, identify trends, and make improvements. This helps us enhance user experience and develop new features.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Trusted Partners: We may share your information with trusted partners who assist us in operating our website, conducting our business, or providing services to you. These partners are required to keep your information confidential and use it only for the purposes for which it was shared.

Legal Requirements: We may disclose your information if required by law, in response to a legal request, or to protect our rights, property, or safety, or that of others.

Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Deletion: You have the right to request the deletion of your personal information, subject to certain legal and contractual limitations.

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

OptoMotion Sdn. Bhd.